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FAQ - Frequently asked questions
We answer the most frequently asked questions about your wellness oasis. Do you have any further questions? Do not hesitate to contact us!
Streaky, cloudy whirlpool water - now what?
There may be various causes for this:Clogged filterClean the filter thoroughly with filter cleaner and rinse well. If necessary, replace the old filter. A filter should never be used for longer than 1 year!
How often do I need to change the water in the spa?
It is no longer necessary to drain valuable heated water every three to four months ...
How long should I filter?
When using SpaBalancer, we recommend a filtering time of six hours per day. Since SpaBalancer does not oxidize the dirt but encapsulates it, it is very important that this encapsulated dirt is filtered out. Most problems with
Can you smell SpaBalancer?
No. SpaBalancer is absolutely odorless. Even the water in your spa remains odorless. Gone are the days when the water, your skin, and even your towels and robes smelled like chlorine.
