Privacy Policy

Thank you for your interest in our online presence. The protection of your personal data is very important to us. We would therefore like to take this opportunity to inform you about data protection at our company Wellness Company AG in Rotkreuz. In the course of our business activities, we obtain and process personal data. It goes without saying that we comply with the current legal provisions of the nDSG of Switzerland.

You can trust us with your personal data! Our company, the associated websites and our online store are protected by technical measures against damage, destruction or unauthorized access.

1. Contact details of the responsibles

Responsible for the processing of your data is

Wellness Company AG
Birkenstrasse 49
6343 Rotkreuz
Tel.: +41 (0) 41 710 20 20
E-Mail: info@top-whirlpool.ch
Website: https://www.top-whirlpool.ch/

2. To which personal data is this privacy policy applied?

This privacy policy applies to all persons whose personal data is processed by us, hereinafter referred to as "you". This applicability extends regardless of how you contact us. This may be, for example, via our online store, our website, a physical store, by telephone, via social networks or in the context of events. This statement covers both data already collected and personal information collected in the future.

Visitors to our websites
Customers in our online stores
Holders of a customer account
Visitors to our premises
People who contact us in various ways
Recipients of information and marketing communications
Our suppliers, deliverers and other business partners
Contact persons of organizations and companies
job applicants

3. Subject of data protection

In general, it is not necessary for you to provide personal data in order to use our online services. However, in order for us to actually provide our services, we may need your personal data. This applies to the sending of information material or ordered goods as well as to the answering of individual inquiries. If you commission us to provide a service or to send you goods, we will generally only collect and store your personal data to the extent necessary for the provision of the service or the execution of the contract.

The subject of data protection is therefore personal data. This is individual information about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, information such as:

Contact information (surname, first name, postal address, e-mail address or telephone number)
Personal information (date of birth, interests, preferences)
Risk assessment data (credit rating information)
Usage and behavioral data (information about your actions and movements on our websites and online stores)
Technical data (IP address, browser, device details, approximate location and time of use, log files)
Purchase and order information (type and quantity of goods, payment information)

4. Purpose of data processing

We observe the principle of data use for a specific purpose and collect, process and store your personal data only for the purposes for which you have provided it to us. We process the above personal data for the purposes described:

To order, purchase and send goods
To provide services such as advice, services or maintenance
To answer individual inquiries
To create a customer account or for guest orders
To send newsletters and other marketing information
Credit and age verification to enable our services or payment methods
Marketing purposes and customer care
Market research, improvement of services and operations
Processing of applications for employment of new employees

5. Processing of personal data outside the company

Your data will be processed by different entities. By us, but also by various parties, such as contracted service providers, transport companies or payment providers. This paragraph describes the most important data disclosures in connection with our services and online offers.

Service providers
The majority of our service providers are located in Switzerland and Germany, which are subject to the strict legal provisions of the GDPR and the revDSG. We conclude contracts with them that oblige them to ensure data protection. The following categories of service providers may receive personal data from us.

Servicetechniker, Monteure, Bauplaner
In order to service and assemble our products (i.e. for the purpose of fulfilling our service), we use internal employees or, if necessary, local companies in the vicinity of the customer. For this purpose, we use the ExpandIT tool from the company ExpandIT GmbH, based in Denmark. In this process, your personal data is sent to the software in order to facilitate administrative procedures for the service technicians and to optimize internal processes. The personal data is stored on secure and local servers of ExpandIT GmbH. We have concluded a data processing agreement with ExpandIT. Your data will not be passed on to third parties or processed by ExpandIT GmbH. You can find more information about this under the data protection declaration of ExpandIT GmbH: https://www.expandit.com/en/privacy-policy
IT service provider: Reci IT Solutions GmbH, 6300 Zug, CH
For the maintenance and smooth operation of our websites and online offers, we rely on the IT services of Reci IT in Zug. A confidentiality agreement has been made for this purpose. When processing personal data, we strictly adhere to the requirements necessary to fulfill our services. This is done in accordance with our specifications. We exclude any transfer of your data to third parties. For more information, please visit: https://reci.ch/datenschutz/
Hosting: Timme Hosting, Ovelgönner Weg 43, 21335 Lüneburg, DE
The websites and online stores are hosted externally in Germany, which are subject to the current European data protection regulations. Personal data is stored on the hoster's servers. Our hoster processes your data only to the extent necessary to fulfill your service obligations. You can find out more about this in the privacy policy of Timme Hosting: https://timmehosting.de/datenschutz
Online store system: Shopware AG, Ebbinghoff 10, 48624 Schöppingen, DE
Shopware is an online store system developed in Germany since 2004. In the standard Shopware no information is transferred to third parties. However, as soon as extensions (so-called plugins) are used, then the data can be transferred to third parties. We use these extensions so that we can display the web pages or online store to you and offer the services and goods contained therein. You can read more about this in the section "Data processing when using the online stores and our websites", where we explain what data is processed when you use our online stores and our websites.

Shopware itself does not process any personal data of visitors* or customers* in the online store.
Webseite CMS: Wordpress, San Francisco, USA
We use for our websites the service WordPress of the company Automattic Inc., 60 29th Street #343 CA 94110 San Francisco, United States. WordPress is a free content management system (CMS) for operating our website. We use WordPress to enable us to display the website and content to you.

WordPress is committed to complying with applicable data protection laws in Europe and Switzerland.

Please see the provider's privacy policy for more information on data handling: https://automattic.com/privacy/ or email: dpo@wordpress.org.
Suppliers
We do not send personal data to our suppliers.

Transfer of personal data for shipment processing
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.

Swiss Post
If the delivery of the goods is carried out by the Swiss Post (Post), we will pass on your contact details to the Post for the purpose of delivery and scheduling. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider Swiss Post.
Planzer Transport AG
If the goods are delivered by the company Planzer Transport AG (Planzer), we will pass on your contact details to Planzer for the purpose of delivery and scheduling. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider Planzer.

Payment provider

PayPal
On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

If you select payment via PayPal, the payment data you enter will be transmitted to PayPal. You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
Credit card (VISA, MasterCard)
When paying by credit card, the payment is processed via the payment service provider PostFinance E-Finance, of the company PostFinance AG, Mingerstrasse 20, 3030 Bern.

If you choose the payment option credit card, you will be redirected to the website of this payment provider. This provider collects and processes the personal data required to process the payment, such as your name, the credit card number, the validity period of the credit card and the check digit. You can read more about this at: https://www.postfinance.ch/de/detail/data.html
TWINT AG
If you use the TWINT payment method, you will be taken to the payment page of the provider and personal data will be sent to TWINT AG, Stauffacherstrasse 41, 8004 Zurich, for the provision of the service.

The following data is recorded in the TWINT system operated by TWINT AG: The total amount of the purchase, the time of the purchase, the location of the POS where the payment is made. The TWINT system creates a credit note for the attention of the merchant; the credit is transferred to the merchant's accounts. TWINT AG does not receive any information about the contents of the shopping cart. This data is stored by TWINT AG on a secure server in Switzerland or the European Union.

You can read more about which personal data is collected and how TWINT AG handles your personal data at: https://www.twint.ch/datenschutz/.

If you have any questions about TWINT's data protection, would like information or would like to have your data deleted, you can send a letter to the following address:

TWINT AG
Datenschutzverantwortlicher
Stauffacherstrasse 41
8004 Zurich
Switzerland
Postfinance Card or Postfinance E-Finance
If you decide to pay with the Postfinance Card or Postfinance E-Finance, you will be redirected to the website of the payment provider PostFinance AG. This company collects and processes the personal data required to process the payment, such as your name, the credit card number, the validity period of the credit card and the check digit. A customer account with Postfinance is required for this purpose.

The provision of the contractually agreed data processing takes place exclusively in a member state of the European Union or in Switzerland. You can find more information about the processing of your data by Postfinance at https://www.postfinance.ch/de/detail/data/allgemeine-datenschutzerklaerung.html

You can contact us for your data protection concerns and to exercise your rights according to the paragraph "What rights do you have?" as follows:

PostFinance AG
Data protection advisor,
Legal
Mingerstrasse 20,
CH-3030 Berne
meinedaten@postfinance.ch

Sending invoices by post
Invoices are sent by the ISR plugin of the company Reci IT Solutions GmbH in cooperation with the Swiss Post. Your data will only be processed by us and will not be passed on to third parties.

Sending invoices by mail
In order to send invoices by mail, we use the plugin of the company Codeenterprise based in Germany.

6. Processing of personal data within the company

Applications
The application documents and all related personal data are treated as strictly confidential and are not disclosed to third parties. We will only process them for the purpose of processing your application for employment with us. After completion, your application file will either be returned to you or destroyed unless you give your consent to the contrary.

Office Communications
We use Microsoft 365 and Microsoft Teams, to conduct our usual office communications as well as for conference calls, online meetings and/or video conferencing. If we record online meetings, we will tell you before we start and, where necessary, ask for verbal consent. If you do not wish to be recorded, you may leave the online meeting.

If it is necessary for the purposes of logging the results of an online meeting, we will log the chat content.

Microsoft 365 and Microsoft Teams are a service provided by Microsoft Ireland Operations, Ltd. For this purpose, we have concluded an order processing agreement with the provider.

When using "Microsoft Teams", various types of data are processed. The scope of the data also depends on the data you provide before or during participation in an "online meeting".

The following personal data are subject to processing:

User details: display name, e-mail address, profile picture (optional), preferred language.
Meeting metadata: e.g. date, time, meeting ID, phone number, location
Text, audio and video data: You may have the option to use the chat function in an online meeting. In this case, the text entries you make are processed in order to display them in the online meeting.

To enable the display of video and the playback of audio, data from the microphone of your terminal device and from a video camera of the terminal device are processed during the meeting. You can turn off or mute the camera or microphone yourself at any time through the "Microsoft Teams" applications.

Customer care and accounting
For our customer care (CRM) and accounting, we process your data using Microsoft Dynamics from Microsoft Corporation in Redmond Washington, United States. This includes the following data:

Store customer number
Contact data (name, first name, address, telephone, birthday)
Amount
Posting date
Document type and number
VAT
Transaction number

Microsoft is committed to comply with the European Privacy Policy. You can read more about this at Mehr dazu lesen Sie unter https://privacy.microsoft.com/de-de/privacystatement

7. Data processing when using the online store and our website Cookies

Cookies
We use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser.

Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your terminal device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognized that you have already been to our site and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize that you have already been to our site when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned. Most browsers accept cookies automatically. Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. Please refer to your browser manufacturer's instructions for details on how this works. If you do not accept cookies, however, this may lead to functional restrictions of our offers.
Google-Analytics
Our website uses Google Analytics, a web analysis service provided by Google inc. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. For example, information on the operating system, the browser, your IP address, the website you previously visited (referrer URL) and the date and time of your visit to our website are collected. The information generated by this text file about the use of our website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. If required by law or if third parties process this data on Google's behalf, Google will also share this information with these third parties. This use is anonymized or pseudonymized. You can find more information about this directly at Google http://www.google.com/intl/de/privacypolicy.html#information
Google Ads
We use Google Ads, an online advertising service provided by Google LLC ("Google"), to advertise our website. As part of this use, certain information about your interaction with our website and ads may be collected and processed.

When you visit our website, information such as your IP address, the web browser used, device type, date and time of visit may be collected. Through the use of Google Ads, cookies and similar technologies may be used to measure the effectiveness of our advertising campaigns and provide targeted ads. Data about your interactions with the ads, such as clicks and views, may be collected to analyze the performance of the ads.

The data collected is used to analyze and improve the effectiveness of our advertising campaigns. We use the information collected to display relevant and targeted ads to you on our website and other websites.

Google may use the information collected to improve and customize its own advertising services. Please note that we have no influence on the data processing by Google. Google's privacy policy can be found at: https://policies.google.com/privacy.

If you have any questions about your privacy rights or the use of Google Ads, please feel free to contact us.
Google Remarketing
We use Google Remarketing, an online advertising service provided by Google LLC ("Google"), to make our website and our offers more interesting for you.

Google Remarketing uses cookies to store your interests based on your visit to our website and to show you targeted ads on other websites. The information collected by cookies may include information such as your IP address, the web browser you are using, device type, date and time of visit, and your activity on our website.

Display of personalized advertising: the data collected is used to present you with targeted advertisements that may match your interests on other websites that also use Google Remarketing.

You have the option to control the use of cookies through your web browser settings. This allows you to reject or restrict cookies.

Please note that we have no influence on the data processing by Google. You can find Google's privacy policy at: https://policies.google.com/privacy.

If you have any questions about your data protection rights or the use of Google Remarketing, please feel free to contact us.
Google Conversion-Tracking
We use Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

You can find more information about Google conversion tracking in Google's privacy policy: https://policies.google.com/privacy
Google Maps
We use Google Maps (API) from Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; responsible for Europe is Google Limited Ireland, "Google"). Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, our location is displayed to you and a possible journey is made easier. Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button.
Google Tag Manager
On our site, we use the service Google Tag Manager from Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland. This allows us to integrate Google Analytics and other Google marketing services. The tag manager itself does not process any personal data. You can read more at this link: https://www.google.com/intl/de/tagmanager/use-policy.html.
Google Fonts
We use Google Web Fonts, which are provided by Google, on our website for the uniform display of fonts. When you call up our website, the browser you use establishes a connection to Google's servers and thereby transmits the IP address with which our website was called up. If your browser does not support WebFonts, then a standard font is used to display the website on your device.

We use Google Fonts to offer you a consistent and appealing presentation of our website and our online store. For more information, see: https://developers.google.com/fonts/faq.
Data collection through use of Facebook Conversion API and Pixel.
We use the tracking tools Facebook Conversions API and Facebook Pixel on our website. The service provider is the American company Meta Platforms Inc (1601, Willow Road Menlo Park, CA 94025, USA.) The subsidiary Meta Platforms Ireland Limited is responsible for the European region (4 Grand Square, Grand Canal Harbour, Dublin 2, Ireland.).

With the Facebook Conversions API, server-side tracking is enabled. Data that originates outside of Facebook in our online store is sent back to Facebook. This directly via the server. This is done without cookies. To supplement the data, we also use the Facebook Pixel. The use of Facebook Conversions API and Facebook Pixel serves to improve the findability of our online offers and to optimize our marketing. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

The data sent to Facebook includes: Email address, last name, first name, city, zip code, browser.

Facebook then transmits this data to the USA. Currently, according to the European Court of Justice, there is no adequate protection claim for the data transfer to the USA. However, Facebook has committed to European data protection standards, which were provided by the EU Commission. By doing so, they are committing to adhere to European data protection standards when sending and managing data to the US. These standard contractual clauses can be found at: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

Facebook's privacy policy, which complies with these standard contractual clauses, can be found at: https://www.facebook.com/legal/EU_data_transfer_addendum

If you do not want your data to be sent to or processed by Facebook, then you can revoke this within the Facebook profile settings: https://www.facebook.com/settings?tab=ads
Newsletter
When you subscribe to our newsletter, we process your personal data (e-mail address, surname, first name and date of birth). The data will be used exclusively to send you information about products, promotions and events at regular intervals, depending on your interest. We do not pass on your personal data to unauthorized third parties.

To register for the newsletter, we use the so-called double opt-in procedure to obtain your express consent to send the newsletter. You can unsubscribe from the newsletter at any time. Either through the designated page https://www.top-whirlpool.ch/newsletter or directly in the mail (unsubscribe link in the footer of the mail).
Klaviyo
To send our newsletter, we use Klaviyo, the company Klaviyo Inc, Boston, Massachusetts, United States. For this purpose, we have concluded an order processing agreement with the provider. Klaviyo has committed itself to the applicable data protection regulations in the European area and Switzerland. More information is available at https://www.klaviyo.com/legal/privacy/privacy-notice
Newsletter-Tracking
Klaviyo helps us to reach customers via emails. We use it to create campaigns, create automated email flows and track how customers respond to emails. It can also be used to send personalized emails to customers based on their behavior and interactions. The following user data is collected for this purpose:
- Products viewed
- Products in shopping cart
- Products purchased
- Active on online store

Klaviyo's newsletters and automated mails receive a tracking code for this purpose. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on this tracking code, Klaviyo may see if and when an e-mail was opened by a data subject, and which links contained in the e-mail were called up by the data subject. Automated mails are also sent without consent to the newsletter.

Such personal data, are stored and evaluated by the controller for the purpose of optimizing the newsletter dispatch and to better tailor the content of future newsletters to the interests of the data subject. This personal data will not be disclosed to third parties by Klaviyo.

If you do not wish to have your user behavior evaluated and analyzed automatically, you can unsubscribe from the newsletter at any time or contact us at info@top-whirlpool.ch so that we can delete your data in Klaviyo.

Please note that you cannot opt out of receiving service messages, including payment, security or legal messages, as they are mandatory.
Product reviews
For product reviews we use the extension "Komfortable Artikel-Bewertung per E-Mail" from the company Latko Websoftware GmbH in Germany. The plugin allows an easy rating of articles of an order directly from the e-mail.

Article ratings are an important criterion for a purchase decision, which is why we use this plugin. For this purpose, the purchase data and the e-mail address are used. This data will be processed by us and will not be passed on to third parties.

The item ratings are visible to everyone in the online store. You can object to these mails at any time or delete the item rating again. Contact for this: info@top-whirlpool.ch
Contact options on our website
Our website offers the possibility of quick electronic contact via contact form. The personal data entered there are automatically stored for the. These are stored for the purpose of processing or contacting the person concerned. This personal data is not passed on to third parties.
Creation of a customer account
In the online store you have the option to open a customer account to place an order. You benefit from simple billing methods and transparency of your orders and invoices. In the customer account you can store different delivery addresses and your desired and preferred payment method, such as prepayment or payment by invoice. The data and information and addresses do not have to be repeated and re-entered for each order. All your orders, products, offers, data, delivery bills and invoices are stored in your account and can be retrieved by you at any time. Your personal data will only be used to create a customer account in the online store and to place an order.

To deactivate your customer account you can contact info@top-whirlpool.ch. Please note that we can then deactivate your customer account, but will not delete your complete data, as we must comply with the legal obligation to retain invoices and other data.

8. Privacy policy for social networks (social media)

We maintain presences on social networks and other platforms operated by third parties, whereby we process data relating to you. In this context, we receive information both from you (for example, through communication or comments on our content) and from the platforms themselves (for example, statistical analysis). The providers of these platforms may analyze your usage behavior and process this information in conjunction with other data they have. This data processing is also carried out within the scope of their own purposes (such as marketing and market research purposes as well as administration of their platforms) and is carried out on their own responsibility. Further details on processing by the platform operators can be found in the privacy statements of the respective platforms.

Currently, we use the following platforms, with information about the identity and contact details of the platform operators provided in the privacy statements of the respective platforms:

Facebook - www.facebook.com
Privacy policy: www.facebook.com/privacy/policy
Instagram - www.instagram.com
Privacy policy: https://privacycenter.instagram.com/policy
Youtube- www.youtube.com
Privacy policy: https://policies.google.com/privacy?hl=de

9. How do we use profiling?

The term "profiling" refers to the automated process of processing personal data for the purpose of analyzing individual characteristics or predicting future developments. This includes, for example, the investigation of personal interests, preferences, inclinations and habits or the prediction of potential behavior. Profiling can be used to obtain data about individual preferences in particular.

Profiling is a valuable method for us to:

continuously improve the quality of our offers and better tailor them to individual needs;
Present you with content and offers tailored to your needs;
present you with advertisements and offers that are most likely to be relevant to you;
provide you with the best possible support in our customer service

For example, we perform profiling in connection with our online stores by analyzing your shopping habits and assigning them to specific interest categories based on that analysis. These interests can be permanent or tailored to specific situations, such as the motive for buying. Through this profiling, we are able to send you suitable product suggestions via newsletters.

We also use profiling in the context of your customer account by analyzing your usage and shopping behavior on our online stores and websites. This enables us to provide you with a personalized user experience and to present offers that match your interests.

To optimize the quality of our analyses and forecasts, we may combine personal data from different sources for profiling purposes. This includes data from social media and other analytics tools mentioned above.

Please note that you can object to profiling according to the section "Your rights".

10. How do we protect your data?

We take appropriate technical and organizational security measures to ensure the integrity and confidentiality of your personal data. These measures are designed to protect against unauthorized or unlawful processing and to mitigate the risk of data loss, accidental alteration, unwanted disclosure or unauthorized access. However, it is important to note that despite our best efforts, data security breaches can never be completely eliminated, as certain residual risks exist.

Our technical security measures include, for example, comprehensive logging, strict access restrictions and the regular creation of backup copies. Organizational measures include guidelines for our employees, training, and regular checks. We also require our processors to take appropriate technical and organizational security precautions.

11. Duration of storage of personal data

We store and process your personal data for as long as necessary to fulfill our contractual obligations, legal requirements or the purposes for which it is processed. This means that we retain your data throughout our business relationship, from the initiation to the execution and termination of a contract. In addition, we comply with statutory retention and documentation obligations.

We may store your personal data even after the business relationship has ended, insofar as this is necessary to assert claims against our company (in particular during the statutory period of limitation) or if we are required to do so by law. Legitimate business interests, such as evidence and documentation purposes, may also require longer storage.

As soon as your personal data is no longer required for the aforementioned purposes, it is usually deleted or anonymized. For operational data such as system logs and logs, shorter retention periods of twelve months or less usually apply.

12. Your rights

You have the following rights with respect to personal data concerning you:

the right to information,
the right to rectification and deletion,
the right to restriction of processing,
the right to object to processing,
the right to data portability.

You are also free to lodge a complaint with a competent supervisory authority if you have concerns about whether the processing of your personal data complies with the law. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

13. Disclaimer

The information on our website has been carefully checked and we make every effort to provide up-to-date, correct and comprehensive information. Nevertheless, errors cannot be completely ruled out. Therefore, we do not guarantee the completeness, accuracy and timeliness of information. To the extent permitted by law, we exclude all liability claims for damages, whether material or non-material, arising from the use of our website or the information provided.

We reserve the right to change or remove texts at our own discretion without prior notice. There is no obligation to update the contents of the website regularly. Use of and access to the website is at the visitor's own risk. Neither the publisher nor its principals or partners shall be liable for any damages, whether direct, indirect, incidental, consequential or special, alleged to have been caused by a visit to the website.

Likewise, we assume no responsibility or liability for the content and availability of third-party websites that can be accessed via external links. The responsibility lies solely with the operators of the linked sites. The publisher expressly distances itself from all third-party content that may be legally relevant or contrary to public decency.

14. Change of the privacy policy

We may amend this privacy policy at any time without prior notice. We therefore reserve the right to change the data protection declaration at any time with effect from a future date. The current version published on our website shall apply. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

Date of change: August 2023